I ordered a Bluetooth microphone on Alibaba worth $36, with a $7 shipping fee. Upon arrival in Turkey, customs informed me that I would need to pay an exorbitant tax of ₺8,000-₺10,000, far exceeding the product's value.
When I attempted to return the product, the seller refused to accept it, leaving me in a frustrating and unfair situation. I reached out to Alibaba for assistance, but they failed to provide any resolution.
This experience has left me feeling helpless and misled, and I want to warn others to avoid similar situations. My order details are as follows:
Order number: 770868593391
I demand immediate action from Alibaba and the seller to either accept the return or resolve the tax issue. This situation is unacceptable and needs urgent attention.
I placed an order through Alibaba and paid ₺2680, but the product never arrived. When I reached out to request a refund, I was met with dismissive responses like “we already informed you”, instead of genuine support or accountability. Despite messaging the seller multiple times, no one took respons...
I purchased an electric motorcycle motor from Alibaba for $85, with an additional $67 for shipping, totaling $152. The product reached Istanbul customs, and I was informed by UPS that I needed to provide a notarized power of attorney for clearance. I paid 1,400₺ for the notary fees, only to learn th...
I purchased an automotive electronic part through Alibaba.com under order number 278697335001022371. My order has been stuck in customs in Istanbul for the past 10 days, and although my delivery address is in İzmir/Çiğli, the product has not been delivered to me yet. During this process, I contacte...
I purchased an HY300Pro Mini Projector from Alibaba (Order/Tracking No: 883024590637). My package has been stuck in Istanbul customs since August 1. On September 17, FedEx contacted me and stated that I needed to pay a tax fee of ₺920, which I promptly transferred to the FedEx account. I was told th...
On January 13, 2024, I purchased a tablet from Alibaba with order number 199058534001028684 for $618. Despite buying the product with trade assurance, it arrived in Istanbul on February 1, 2024, without any communication from the seller. I continuously tried to contact the seller for updates on my o...
Comments