I had some trouble with the lenses I ordered from Alibaba.com not too long ago. The seller told me that only 25 lenses would be shipped after I bought 50, and they would not give me a refund. When the seller insists that selling lenses separately is normal, it doesn't help that they act like a professional. It's disappointing to see this happen on a site like Alibaba.com because I've never seen it happen before. This problem needs to be fixed, and I think it can be fixed in a fair and just way.
This is my second time shopping on Aliexpress, and once again, I’ve encountered a problem. The first time, I had a minor issue with a cheaper product, but this time I purchased a more expensive projector, and the image is defective due to a lens issue. I requested a return, and although the seller a...
On January 8th, 2024, I placed an order for 7 products on AliExpress. AliExpress warned me that I could only order 5 products at a time, yet I was still able to place the order and pay for all 7 goods, including taxes and delivery. When the box arrived, customs took two of the products because I ha...
I purchased five items from AliExpress and received a notification that my order was being held in customs due to exceeding the limit for personal imports. Upon attempting to initiate a return for the items, I discovered that my orders had mysteriously vanished. I'm sorry, but this is not acceptabl...
I paid the necessary taxes for the items I bought on AliExpress, but unfortunately, customs confiscated them because I exceeded the monthly limit of 5 items. The reason for this situation is that I made individual purchases from various sellers on AliExpress, which led to each item being processed a...
On July 27th, I placed an order on AliExpress (Order No: 3024290172381052), and to my surprise, there was no customs inspection as promised. Concerned, I immediately contacted both the seller and AliExpress, explaining that I needed to return the product because of this problem. However, AliExpress ...
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