Ajet Flight Delay - Doors Not Opening

I experienced a great victimization on the flight I had to make with Ajet company from Çukurova Airport to Sabiha Gökçen Airport at 21:55 on the night of September 27. The plane took off 15 minutes late, but the real problem started after landing. We landed in Sabiha Gökçen about half an hour ago, but the plane was kept waiting on the runway and the doors still did not open. Right now on the plane, we have been waiting for the doors to open for about half an hour without any explanation. In total, my flight will be delayed by about 2 hours and 20 minutes according to the scheduled time. No catering, water or information was given on the plane. The plane is completely full and there are many passengers who are victims like me. My reservation number: 37qpqk. I had read before that Ajet had complaints about such delays, but I didn't think there would be so much victimization until it happened to me. I request a refund of my ticket price to eliminate this victimization I have experienced.