I had a flight with Ajet Airlines today at 17:10 from Ankara to Hatay. I hadn’t done online check-in. With 45 minutes left until the flight, I went straight to the counter without waiting in line and explained that I hadn’t joined the queue. I asked how much longer they would accept passengers since I needed to check in my luggage. The staff said there were 20 minutes left and that I could join the line. After 13 minutes, when it was my turn, they said boarding was closed and I couldn’t be let in. They also didn’t allow me to change the ticket date. This is unacceptable. I paid ₺4200 for two tickets, yet received zero service. I’ve never experienced anything like this before, and I will pursue legal action on Monday.
I experienced a great victimization on the flight I had to make with Ajet company from Çukurova Airport to Sabiha Gökçen Airport at 21:55 on the night of September 27. The plane took off 15 minutes late, but the real problem started after landing. We landed in Sabiha Gökçen about half an hour ago, b...
I bought a ticket for a 10:00 flight from Sabiha Gökçen to Ankara on 15.05.2025 and arrived at the airport well in advance without any issues. However, I was informed that the aircraft type had been changed and that 20 passengers, including myself, would not be allowed to board. They said compensati...
On August 1, I experienced a major grievance with my Izmir-Ankara and Ankara-Kars flights purchased from Ajet. At Izmir Airport, the staff did not complete the check-in process, causing us to lose time, and even though we later checked in online, we were still not allowed to board the plane. As a re...
I purchased a ticket from Ajet Airlines, but now I can't change, cancel, or even get a refund. When I contacted customer service, I waited on hold for ages, only to be met with rude and dismissive responses. They are charging more for a ticket change than the original price, which makes absolutely ...
On 29.01.2025, at 10:40, I purchased tickets for myself and my two children from Ajet to go to Dusseldorf Airport from Istanbul Sabiha Gökçen Airport. I completed my online check-in procedures on January 28. After arriving at the airport at around 08:30 on January 29, I quickly completed my ticketin...
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