I attempted to buy two plane tickets from Ajet Airlines, which were originally priced at ₺1501 each. Unfortunately, as I moved to the payment page, I faced repeated error messages. I spent around 30 minutes trying to complete the payment, but it just wouldn’t go through. This occurred several times, and while trying to address the problem, I observed that the ticket price had risen from ₺1501 to ₺1900. This experience was not only a time drain but also led to unforeseen extra expenses. It’s disappointing to see a company functioning with such a problematic system, putting customers in frustrating positions like this. I anticipated a more seamless and clear experience, but ultimately, I felt disappointed and weighed down financially.
AJet kept creating errors on the pages to avoid selling the ticket it initially offered. I selected tickets for one adult and one child for ₺1850. I entered the user and payment information, but the site kept giving an error at the code verification stage. Within a few minutes, the ticket price incr...
I purchased a ticket from Ajet Airlines, but now I can't change, cancel, or even get a refund. When I contacted customer service, I waited on hold for ages, only to be met with rude and dismissive responses. They are charging more for a ticket change than the original price, which makes absolutely ...
Hello, I have a flight ticket with AJet for May 1–4. However, due to emergencies, I won’t be able to take the flight. My ticket cost ₺1800, but only ₺152 was refunded. I don’t understand the reason for such a large deduction. I tried to contact customer service, but I couldn’t get a clear explanatio...
On 21.11.2025, I purchased two tickets under the same reservation through Ajet, and when one of these tickets was cancelled, I received a refund, although a deduction was applied; however, for the other ticket within the same reservation, I was told that only ₺198 would be refunded. Considering that...
On April 21, 2024, I purchased an AJET flight (PNR: 14QEJH) from SAW to EZS scheduled for June 28, 2024, at 23:55. However, I encountered several issues: Flight Time Change: The departure was moved 90 minutes earlier without notification. Lack of Communication: I only discovered this change while ch...
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