I Got Charged by Airbnb for a Reservation I Never Made or Approved

Murat
July 24, 9:29 pm
2

Airbnb charged my credit card for a reservation that I never made, approved, or even knew about. I was shocked to discover this unauthorized charge and immediately tried to contact someone at Airbnb to investigate the issue. Unfortunately, there is no clear way to reach a live representative for urgent situations like this. Every attempt to resolve the issue through the platform has led me in circles with no resolution.

To make things worse, my bank never notified me of the transaction, so I wasn’t even aware until I manually reviewed my account. I feel completely blindsided and deeply concerned about the lack of transparency and security on Airbnb’s platform. There was no verification, no message, no alert—just money taken without my knowledge.

This experience has made it clear that Airbnb is no longer a trustworthy platform for me. I demand a full refund for the unauthorized transaction and immediate clarification on how such a charge could be processed without my consent. I also urge Airbnb to improve their customer support and account security to prevent this from happening to others.

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