Hello, on October 25, 2024, at 8:47 PM, I made a one-night reservation at Yeşilköy Boutique Hotel through Airbnb, confirmation code HMMAJMJM25. After completing the payment and reservation, the host informed me that I couldn’t bring a second guest and said there would be an extra charge if I did. This situation undermined my trust in the host and affected my experience negatively. When I attempted to cancel the reservation at 9:30 PM, I found that cancellation was allowed, but without a refund. I contacted Airbnb support to request a refund, but they were unhelpful. I am requesting a full refund of my payment and reserve all my legal rights. I expect an urgent resolution to this issue.
On October 25, 2024, at 8:47 PM, I booked a one-night stay at Yeşilköy Boutique Hotel through Airbnb (confirmation code: HMMAJMJM25). After completing payment, the host informed me that I couldn’t bring a second guest unless I paid an additional fee in cash. This unexpected demand eroded my trust in...
I booked two stays in Antalya via Airbnb for June 7–8, 2025 using reservation codes HM9PXKRAP5 and HMXFPKP22K, and I paid the full amount in advance. Unfortunately, my flight was canceled, so I couldn’t travel. I immediately informed Airbnb of the situation and requested a refund. However, I’ve been...
On August 28–30, 2024, I booked accommodation at Meymune Valide Konağı in Safranbolu through Airbnb, using reservation code HMYJDMDKHQ. I paid a total of ₺6,080 by credit card. The booking was confirmed, and the dates were shown as available on the Airbnb app. However, shortly after, the host contac...
On 05.09.2025, I booked a one-night stay in Kaş through Airbnb (reservation code hmsjtmrdtm) at a property owned by Ms. A******. The booking was confirmed and 3.031,12₺ was charged to my credit card. However, when I messaged the host, she informed me that a one-night stay was not possible and that t...
On November 4, 2025, I made an Airbnb reservation for a property in the Çankaya district for November 10–22, 2025 (confirmation code: HMXA5PNQFM). I booked the listing thinking it was for the entire home, but I later realized that it was actually only a single room. Because of this misunderstanding,...
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