On February 15, 2025, I booked a three-bedroom home in İzmir Eşrefpaşa through my spouse’s Airbnb account, paying ₺4000 with my credit card for a one-night stay.
When we went to check the property, the host informed us that there was no heating and that staying there would be extremely uncomfortable. The host convinced us to cancel before even entering the house, so we immediately processed the cancellation through Airbnb.
However, despite 20 days passing, I have yet to receive my refund. This is completely unacceptable. Airbnb, process my refund immediately—I should not have to wait this long for a booking I never even used!
On August 6, my reservation in Urla, İzmir was canceled, and Airbnb’s system showed that my refund of ₺5,793.52 had been sent to my credit card. However, even after three days, there is still no sign of this refund on my bank statement. This is unusual for me, as I have never experienced such a dela...
I had an Airbnb reservation in Izmir from August 11–16, 2025, which I had to cancel. During the cancellation process, I mistakenly selected “Booking Credit” as the refund method instead of a direct bank transfer. Afterward, I immediately contacted both the host and Airbnb customer service. The host ...
I booked a property on Airbnb and made two separate payments of ₺23,000, totaling ₺46,000. However, I canceled the reservation immediately after booking, expecting that the payment would be reversed instantly or within a very short time. To my shock, Airbnb notified me that it would take up to 15 b...
On July 15, 2025, I made a reservation through Airbnb with code hmxrncxkbj and paid ₺20,757. Shortly after, the host canceled my booking, claiming there was a pricing error. Airbnb’s policy clearly states that canceled reservations will be automatically refunded within 72 hours. However, no refund w...
On June 28, I booked a home through Airbnb in the Mavi Durak area of Sakarya and paid ₺2,037.59 the same day. However, shortly after making the reservation, I was informed that the property was already occupied and my booking had to be canceled. Airbnb assured me that the full amount would be refund...
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