On Air Arabia flight G9092, when we landed at Sharjah Airport, we realized we had forgotten our waist bag on the plane. When the bag was brought back from the aircraft, we noticed that out of the $760 and €50 inside, $200 and €50 were missing. We tried to contact the authorities, but no help was provided, and we were told there were no camera recordings. Even though we called the police, they did not come. We were only stalled by the airport and Air Arabia officials. Furthermore, the document we were asked to sign stated that the bag contained $560, whereas it actually had $760 and €50. This is the first time we have experienced such an incident, and we want our grievance to be addressed. I am requesting compensation for my financial loss and for the camera footage to be reviewed.
On July 27, 2025, I flew with Air Arabia on flight G9 688 from Phuket to Istanbul, seated in 30B. Unfortunately, I accidentally left my phone on the plane. When I reported the issue to the cabin crew and ground staff during the layover in Sharjah, they assured me that the phone would be retrieved an...
I flew from Istanbul to Abu Dhabi with Air Arabia Airlines company on September 3, 2023. When I arrived in Abu Dhabi, I realized that my luggage was lost. I reported the situation to the Air Arabia staff at the airport and had a lost baggage report. You can find the image of my report number in the ...
On September 3, 2023, I flew from Istanbul to Abu Dhabi on Air Arabia. Upon arriving, I noticed that my luggage was missing. I promptly reported the incident to Air Arabia workers at the airport and filed a missing baggage report. The enclosed image has the report number. Officials from Air Arabia ...
On May 26, 2025, I traveled with Air Arabia flight G9688 from Phuket to Istanbul Sabiha Gökçen. Upon arrival, I discovered that my suitcase had been severely damaged and partially broken. Even though my ticket included baggage protection coverage, I was left facing this issue without any proper assi...
I have been trying to reach Air Arabia’s customer service for a month with no success. I emailed them multiple times about my damaged luggage, but I never received a response. My suitcase was severely damaged—its wheel was broken, and the exterior was scratched everywhere. At the airport, no one as...
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