When I book through Agoda, I keep encountering the same issue: my reservation either doesn't reach the hotel or gets there very late. When I call the hotel, they often have no knowledge of my booking. Never book through Agoda without first contacting the hotel directly. Despite Agoda's "best price guarantee," their prices are often much higher than booking directly with the hotel. If you have any sense, don't download or use this app. There's no local customer service in Turkey, and this app should be banned here.
I had an issue with my reservation on Agoda, and to my surprise, there’s no phone number for Agoda’s Turkey office. I don’t even think they have a branch here. I managed to find a phone number for the property, which wasn’t listed anywhere on the site, but when I called, I had to deal with an Englis...
I made two separate reservations on Agoda for the same hotel, but when I arrived, the hotel could only find one booking in their system. They checked ...
On May 8, I booked a hotel through the Agoda app for May 14–16. My booking was confirmed, and I received both a reservation number (1609038936) and a reference number (L706029164). Everything looked fine—until I arrived at the hotel. To my surprise and frustration, the hotel staff told me they had ...
I booked a hotel reservation through their app, but due to issues with the hotel itself, we were told we couldn't stay there. So, I immediately submitted a cancellation request and booked a different hotel for the same dates. The problem is, when I tried to cancel one of the two overlapping reserva...
Comments