Repeated Issues with Agoda Bookings Not Reaching Hotels - Avoid Using!
When I book through Agoda, I keep encountering the same issue: my reservation either doesn't reach the hotel or gets there very late. When I call the hotel, they often have no knowledge of my booking. Never book through Agoda without first contacting the hotel directly. Despite Agoda's "best price guarantee," their prices are often much higher than booking directly with the hotel. If you have any sense, don't download or use this app. There's no local customer service in Turkey, and this app should be banned here.
Dear Valued Guest, Greetings from agoda! First and foremost, our apologies for the inconvenience caused. Please let us look into your Booking issues right away. Kindly email your Booking details and Case summary. Our agent will contact you back within 24 hours to help you further. Thank you for your patience. Regards, Hafiz



