My Agoda.com Booking Rejected by Hotel
On May 2nd, Thursday, I booked a room at Bodrum Petunya Beach Resort using agoda.com. When I gave the hotel a call, they let me know that they don't do business with Agoda and don't have any record of my reservation. I've sent several emails to Agoda regarding this problem, but I still haven't gotten a solution. How does Agoda manage to make reservations for hotels they haven't partnered with? I would like a refund.
We apologize for the inconvenience. We regret to inform you that we do not currently offer customer service in Turkish. We are using translation support to understand your message and can continue to provide you with support in English. Your experience is important to us. If there is any other matter you need assistance with, please send your inquiry along with your Agoda reservation number and include your support request number 28723124 in the subject line. Thank you for your understanding, and we look forward to your email.
Hi, we are sorry to reply in English. If you have sent an email to us, please kindly wait for our reply from a verified channel. ^phop
