I made a reservation on October 20, 2024, through the Agoda app (ID: 1407723852), but the hotel still doesn’t have it in their system. Additionally, the payment status is still showing as “pending” on my bank's side, leaving me uncertain about the booking’s confirmation.
I was unable to find a direct email contact for Agoda to report this issue, so I’m reaching out here. Please clarify the reservation status and payment processing as soon as possible to ensure my booking is secured.
I booked a hotel reservation through Agoda for check-in on October 2, 2024, but the system shows my check-in date as October 1, 2024. As a result, the payment I made appears to be lost. When I contacted the hotel, they told me that I need to resolve the issue with Agoda directly, but I haven’t been ...
On September 2, 2024, I booked a stay at Riva Bodrum Resort through Agoda for the dates September 15–18, 2024 (Reservation Code: 1646520843). While my booking shows as confirmed in the Agoda app, when I called the hotel directly, they informed me that my reservation does not appear in their system a...
I canceled my reservation on Agoda.com (ID 1463307980) on December 10, 2024, but my refund has still not been processed. Despite following all the nec...
On March 11, 2025, I made a hotel reservation through Agoda, but I canceled it immediately. Shortly after, I received an email confirming my refund had been processed. However, despite this confirmation, the money never appeared in my bank account. I immediately contacted my bank, and they confirme...
On July 26, 2024, my reservation with Agoda (reservation number 1312503568) was mistakenly charged twice to my credit card. I've been trying to get in touch with the company through various channels, but I haven't received any response. I reached out to my bank for assistance, and they suggested tha...
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