I booked a hotel on Agoda.com but accidentally selected the wrong dates. I canceled the reservation as soon as I noticed the mistake, thinking I could either get a refund or change the dates. But when I contacted customer support, they told me neither was possible—no refund and no date change allowed.
So I asked them to simply reactivate the original reservation instead. They refused that too. What kind of logic is this? If you're not giving me my money back, why can’t you at least reinstate the booking I paid for? This makes no sense and feels like a scam.
I’m seriously frustrated and will report this everywhere I can. Agoda, stop playing games with your customers’ money. My reservation number is 1567606116—fix this now.
What did Agoda.com do to take the hotel money from me, I don't understand? Without doing anything, they took the hotel's money and passed it. I want my reservation to be activated. I canceled because I purchased the hotel stay for the wrong day. When there was no refund, I gave up canceling. If there is no refund, I want to use this stay.
I’m having a major issue with Agoda. Even though I selected my travel dates correctly, once I moved on to choose a room, the system automatically changed the dates, and I ended up booking a room for the wrong date. I immediately tried to cancel or change the reservation, but I’ve been completely un...
I booked a hotel through Agoda but encountered a frustrating issue when trying to change my reservation date. Due to misinformation from the hotel staff, I accidentally selected the wrong check-in date. Now, I am unable to modify the booking, and neither the hotel nor Agoda is willing to assist me. ...
While booking a hotel room through Agoda, I attempted to change the reservation dates, but the system somehow kept the old dates active. Despite modifying the selection, my card was charged based on the previous, incorrect dates. I noticed the mistake immediately and tried to fix it, but Agoda has b...
I made a hotel reservation through Agoda, but I later needed to make some changes to the booking details. Unfortunately, the system did not allow me to make any modifications, and while trying to navigate the platform, I accidentally initiated the cancellation process. Now, I’m stuck in a situation ...
I was trying to change the date of my reservation on the Agoda website, but I ended up canceling it by mistake, which I really didn't mean to do. I still haven't gotten my refund for the reservation, even though it was canceled. On top of everything, I can't seem to find anyone to reach out to about...
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