Agoda Family Room Fiasco at Hilton Maslak Istanbul - Booked for 4, Confirmed for 1
I can't reach Agoda customer service. I made a reservation for a family room at Hilton Maslak Istanbul for 2 adults and 2 children. I paid for a family room, but the confirmed reservation only shows 1 adult. I can't find anyone to help me correct this. When I called the hotel, they said they couldn't assist and that I need to contact Agoda. I can't cancel because they'll charge me for one night. My reservation number is 1299645236.
Hello, we have sent you an email to your registered email address. Please check your email again and reply to our email. Thank you.
I replied to your email. I am waiting for a response regarding the development.
Sure, here is the translation from Turkish to English: "Merhaba, lütfen İngilizce yanıt vermemize izin verin. Tekrar kontrol ettik ama herhangi bir yanıt almadık. Lütfen e-posta gelen kutunuzu kontrol edin ve kayıtlı e-posta adresinizi kullanarak e-postamıza yanıt verin. Sabrınız için teşekkür ederiz. ^Luna"
The email was replied to at 11:36.
