I’m seriously frustrated with Agoda right now. I made a reservation through their website (Booking #1584510548), and I clearly needed 2 separate rooms for 2 adults—one adult per room. But somehow, the booking went through with incorrect guest information. Instead of listing each adult in a separate room, it’s showing the reservation incorrectly and won’t let me update the guest details.
I’ve tried everything to fix this, but Agoda’s system won’t let me make any changes. So I tried to just cancel and rebook—but even that doesn’t work. It’s like I’m completely locked out of any options, and I’m getting zero real help from customer service.
I paid good money (₺) for this reservation, and now I can’t even use it correctly. Agoda needs to step in and fix this immediately. Either allow the guest info to be updated or cancel the booking without penalty so I can rebook it properly. I’m waiting on a response—urgently.
I’m having a major issue with Agoda. Even though I selected my travel dates correctly, once I moved on to choose a room, the system automatically changed the dates, and I ended up booking a room for the wrong date. I immediately tried to cancel or change the reservation, but I’ve been completely un...
I made a reservation through Agoda, but I accidentally entered the wrong email address. Now, I can’t access my booking details or manage my reservation in any way. I tried to cancel through Agoda’s live chat, but they were no help at all. To make things worse, there’s no customer service phone numb...
I’m extremely frustrated with Agoda. On March 18, 2025, I made a reservation for a Standard Double Room at Dream of Cappadocia for two adults, staying from March 30 to April 2 (Reservation ID: 1574221908). I paid the full amount by credit card—₺ completely withdrawn with no refund option. But when w...
I recently made a hotel reservation through Agoda for 2 adults and 1 child. I clearly selected all three guests during the booking process. However, w...
Today, I made a hotel reservation through Agoda. The booking was confirmed, and the full amount was immediately charged to my account. However, due to unexpected circumstances, I needed to cancel the reservation—but when I click on the “Cancel” button, nothing happens. The system simply doesn’t resp...
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