I booked a hotel through Agoda because of a good discount, but instead of the date I selected, the site automatically chose its own current date. I made the payment, but it confirmed the site’s date, not mine. I tried to cancel and have been writing for hours with no response. When I attempted to correct the date, I was told that if I don’t go on the selected date, it cannot be canceled and no refund will be given. Because of their system error, people are being victimized. I took a screenshot as proof. You cannot make any changes or cancellations in any way. I definitely do not recommend it, as you will end up being victimized.
I’m having a major issue with Agoda. Even though I selected my travel dates correctly, once I moved on to choose a room, the system automatically changed the dates, and I ended up booking a room for the wrong date. I immediately tried to cancel or change the reservation, but I’ve been completely un...
While booking a hotel room through Agoda, I attempted to change the reservation dates, but the system somehow kept the old dates active. Despite modifying the selection, my card was charged based on the previous, incorrect dates. I noticed the mistake immediately and tried to fix it, but Agoda has b...
I booked a hotel on Agoda.com but accidentally selected the wrong dates. I canceled the reservation as soon as I noticed the mistake, thinking I could either get a refund or change the dates. But when I contacted customer support, they told me neither was possible—no refund and no date change allowe...
I made a hotel reservation through Agoda, but I later needed to make some changes to the booking details. Unfortunately, the system did not allow me to make any modifications, and while trying to navigate the platform, I accidentally initiated the cancellation process. Now, I’m stuck in a situation ...
I booked a hotel through Agoda, carefully selecting the correct bed type during the reservation process. However, after completing the booking, I noticed that the bed type listed was wrong. I immediately contacted the hotel to correct it, but they told me the reservation details came directly from A...
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