TikTok AI Chatbots That Go in Infinite Loops Without Resolving Issues

I am submitting this complaint about TikTok’s handling of a video removal on my account and the lack of any meaningful support or explanation afterward. I am located in the United States and use TikTok under the username shown in the attached screenshots. On or around September 7, TikTok removed one of my videos with a generic notice stating that it violated the Community Guidelines, but without specifying what exact policy or rule was allegedly breached. To the best of my knowledge, the content of this video did not violate TikTok’s Terms of Service or Community Guidelines in any way. After the removal, I used TikTok’s official in‑app support and appeal channels to ask what specific guideline the video supposedly violated and to request a proper review. TikTok’s system showed that my appeal was received, as indicated in the attached screenshot, but I only received repetitive, canned responses that appeared to be generated by an AI chatbot and that did not address my questions. The system kept sending me in the same automated loop and did not allow me to reach a human support representative or obtain a clear explanation. As far as I can tell, my appeal was never genuinely reviewed by a real person. I am not asking TikTok to make an exception to its policies. I am asking TikTok to follow its own process, to actually review the removed video, and to identify which specific policy, if any, it believes was violated. If no legitimate violation can be identified, I am requesting that the video be reinstated. I also want TikTok to provide a substantive, non‑automated response explaining its decision, instead of continuing to send generic chatbot messages that do not resolve the issue. My requested resolution is as follows. I want TikTok to conduct a genuine manual review of the removed video, to clearly state which exact Community Guideline or policy it believes was violated if there was one, and to reinstate the video if TikTok cannot identify a legitimate violation. In addition, I request a clear, human‑written explanation of the decision and for TikTok to stop sending me repetitive automated replies in relation to this matter. I have made reasonable efforts to resolve this issue through TikTok’s support system, and despite the app showing that my appeal was received, the automated responses have prevented any real review or resolution, so I am seeking assistance to obtain an actual evaluation and proper response.