Agoda Booking Refund Request
I have successfully booked a stay at Comfy Hotel Antalya through Agoda for the dates of May 9th to May 13th. We experienced some problems at the hotel and were considering leaving because of our health concerns. However, the hotel informed us that they were unable to get in touch with Agoda. I also attempted to make contact, but unfortunately, my efforts were unsuccessful. I would like to request a refund for the fee that I have paid.
Dear Customer, We apologize for the inconvenience caused by this situation. Your experience is important to us. If there is any other issue we can assist you with, please email us including your reservation number (if any), guest name, the email address you used to make the reservation, your phone number, your request, and the case number (#28730873) regarding the matter. Our team will review the information and get back to you as soon as possible. Thank you. ^alu
