the service response times are always much longer than what's advertised. they always say that the slowest they can answer is in 24 hours, but rarely get an answer in that time frame. most of the time, you won't hear back days. once, they closed my account without telling me, had to wait two weeks for the problem to be fixed. My issue right now is the account limits. My transfer limits have been lowered for some reason, making it harder to handle my money. called customer service,said I need to send bigger amounts of money to meet my financial obligations and schedule, but it is taking too long to respond, so I can't d anything now, they should be able to keep their promises but I guess their work ethic is what it is.
My account was closed with all the money in it without any warning, warning or wrongdoing. I can neither log in to my account nor withdraw my money. This company pretends to offer you the opportunity to send money abroad cheaply and allows you to do so for a while. Then they close your account with ...
been using this app for like two years now, sent over a ton of cash, like more than 50 grand! everything went smoothly. outta nowhere, they hit me wit...
They promised that the money would be delivered in a few hours, max 4 to be exact, but here I am, over 12 hours later, and still no sign of it, reached out to them to find out what's going on, my mistake was not to wait for three days….what’s speedy about this? Also, they refused to give me any assu...
They were so bold as to say they needed to "verify the funds" and say they would do it in 24 to 48 hours. It’s been way over than that. each time I talk to a representative, I get a different excuse but no solutions. Why do they have MY money? Isn't this almost breaking the law? My hard-earned paych...
A big chunk of my money seems to have gone to the wrong account, bothering but I can't figure it out with you guys. You keep saying that the numbers I entered were wrong, but I'm sure I did everything right, to you I'm the only one to blame. When I called your support team the first time, they said ...
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