Aeroflot Changed My Selected Seat From 6F to 14D Without Explanation
I would like to share my complaint regarding an unexpected seat change on my Aeroflot flight scheduled to depart at 1:30 a.m. on August 28, 2026. When I purchased my ticket, I selected seat 6F, and my boarding pass was issued with that seat assignment. However, after boarding the aircraft, I discovered that my seat had been changed to 14D without any explanation or prior notice.
When I asked the cabin crew why my seat had been changed, I was simply told that they could not provide any information and that the seat assignment had been changed. I received no apology, explanation, compensation, or serious response to the situation. Instead, the only comment I received from the flight attendant was an unprofessional remark that “14D is a nice seat too.”
I do not consider it acceptable for my seat to be changed without informing me or obtaining my consent, especially when I had specifically selected and paid for a particular seat. I also find the dismissive attitude toward the situation extremely disappointing.
I request a clear explanation of why my seat was changed and what happened to the seat assignment I originally selected. I also request an appropriate gesture of goodwill to compensate for the inconvenience and poor handling of this situation, such as a business class upgrade.


