I purchased a flight ticket from the Greek airline Aegean Airlines for my trip to another country. Despite having previously applied for a residence permit and possessing a green passport, I was denied boarding on January 12, 2023, at 16:50 for the flight from Istanbul Airport to Warsaw Airport (WAW). I encountered issues specifically due to the lack of knowledge from the security officer named Öner and his colleagues. Simultaneously, I was insulted by another member of your security staff. Due to these incidents, I am requesting a refund of the seat price or a monetary reimbursement.
Aegean Airlines has been the worst airline experience I’ve ever had. On May 26, 2024, my Istanbul-Athens flight was delayed, causing me to miss my 6:30 PM Athens-Mykonos flight the same day. As a result, I had to pay a €50 fine to the car rental company. On the return trip, another delay caused me t...
On April 4, 2025, we were scheduled to fly from Athens to Istanbul. Unfortunately, we got lost trying to reach the airport and also experienced issues with our luggage. As a result, we missed our flight. According to Aegean Airlines’ stated policies, passengers in distress are advised to “get in tou...
Dear Aegean Airlines Customer Support, I experienced significant inconvenience due to missed connections caused by flight delays on May 26, 2024. The Istanbul to Athens flight delay led to missing the same-day 18:30 Athens to Mykonos flight. As a result, I incurred a €50 penalty for the rental car....
I purchased round-trip tickets from Aegean Airlines for the İzmir-Athens-İzmir route. While traveling from İzmir to Athens, I had no issues with online check-in or purchasing extra baggage. However, on my return from Athens to İzmir, I encountered a system error that began a day before my flight, pr...
I want to address an issue I faced with Aegean Airlines on my Izmir-Athens and Athens-Izmir flights. Traveling from Izmir to Athens, I carried a backpack and a cabin bag without any extra fees or warnings about carrying only one item in the cabin. However, on my return flight from Athens to Izmir, I...
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