My purchased football boots with tracking number T23357683 from Cevizli Piazza opened on the sides after just two weeks of use. I requested a refund, but my request was rejected, citing it as user error. Adidas' response in such a situation is a significant disappointment. This is not the behavior expected from a company like Adidas, and it has left me feeling unfairly treated. I will file a complaint with the Consumer Arbitration Board, and I plan to share my experience on social media, highlighting the disappointing service from a reputed brand like Adidas.
On 28.04.2025, I purchased a pair of Adidas turf football shoes from E**** B**** Spor at Samsun Piazza, with invoice number 1992577. I paid ₺2609 and was clearly told the product came with a 12-month warranty. I used the shoes strictly on turf fields and only for their intended purpose — no misuse, ...
The leather on the seam areas of my Adidas Copa Pure+ (Elite) football boots has started peeling off, and I want to emphasize that it is specifically from the leather seams. Despite using the boots only a few times, I encountered this issue and sent them back to the store where I purchased them. Aft...
Within 5 months, my Terrex branded Adidas shoes have torn on the sides. It is really surprising that both shoes have torn in the same place, especially considering that we purchased Terrex for its durability and outdoor performance. The shoes have only been used for normal daily activities and have ...
I ordered a product from Adidas.com. Two minutes later, I canceled the transaction and purchased another product. While the payment for the canceled item should have been refunded to my card within 3 business days, no refund was processed. I've called customer service multiple times, receiving the s...
I recently purchased a pair of Adidas soccer cleats from Hepsiburada Sportive. However, only one week later, I discovered that the cleat's bottom teeth had ripped apart. I promptly filed a return request, hoping for a replacement or refund. To my surprise, Hepsiburada Sportive declined our request, ...
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