Adidas Football Boots Defect Denied Refund – Unfair Treatment Was Upsetting

My purchased football boots with tracking number T23357683 from Cevizli Piazza opened on the sides after just two weeks of use. I requested a refund, but my request was rejected, citing it as user error. Adidas' response in such a situation is a significant disappointment. This is not the behavior expected from a company like Adidas, and it has left me feeling unfairly treated. I will file a complaint with the Consumer Arbitration Board, and I plan to share my experience on social media, highlighting the disappointing service from a reputed brand like Adidas.