I paid AddCar deposit that still hasn’t been returned, how can I get my money back?

If you paid an AddCar deposit that still hasn’t been returned and you want your money back;

Gather proof;

• Screenshot/receipt of deposit payment
• Bank/card statement showing the charge
• Any email/chat where return was promised
• Note dates and amounts

Contact AddCar Support immediately;

• State clearly:
– Deposit hasn’t been returned within the expected timeframe
• Provide:
– Booking/contract number
– Account email
– Deposit amount and date

• Ask them to:
– Confirm why it hasn’t been returned
– Provide a specific refund date
– Send written confirmation

If the problem remains unresolved after contacting support, consider filing a complaint on Xolvie to raise awareness and pursue a resolution.