91 Club Deposit Missing After Successful Paytm UPI Payment

I made a deposit of 2,000 INR to my 91 Club account, but the money has not been credited to my game wallet even though the payment was successfully completed on my side. The payment was made via Paytm/UPI to the UPI ID paytm.s31xdyw@pty, and I have a successful transaction confirmation with UTR / transaction ID 315499694086. My 91 Club user ID is 1547***. Despite the payment showing as successful in my Paytm account, my 91 Club balance has not increased and the deposit is still missing. I have proof of payment in the form of screenshots and a screen recording showing that the transaction was completed successfully. This situation is causing me financial loss and serious concern, because I trusted the platform and expected the deposit to be reflected immediately or within a reasonable time. I request that my 2,000 INR deposit be located and credited to my 91 Club account as soon as possible, or that the full amount be refunded back to my original payment method without any further delay. I also ask for a clear explanation of why this problem occurred and how similar issues will be prevented in the future.