91 Club Deposit Missing After Successful Paytm Payment

I am writing to report a serious issue regarding my deposit on the platform 91 Club / kanpur91.com and to request that my missing funds be credited to my account without any further delay. On 01/09/2026 at about 02:27 PM, I made a deposit of ₹2000 to 91 Club using Paytm. The payment was made from my State Bank of India Payments Bank account, and the amount was paid to 6030010002981 (UPI ID: 7586081652m@pnb, UTR: 624460550952). On Paytm, this transaction is clearly shown as “SUCCESSFUL”. Despite this, the ₹2000 has never been credited to my 91 Club deposit wallet. I have contacted every available 91 Club agent and support person multiple times and shared the details and screenshots, but instead of solving the problem they only give excuses. Until today, my money is still missing and my wallet balance has not been updated, and the person referred to as their “teacher” has even blocked me, which prevents me from communicating and resolving the issue through that contact. Because the payment was successfully processed by Paytm and the money left my bank, yet it has not reached my 91 Club wallet, I am clearly facing a financial loss through no fault of my own. This ongoing issue is causing me serious mental stress and inconvenience. I request an immediate and detailed investigation of this deposit using the above transaction details and for the full amount of ₹2000 to be credited to my 91 Club account without any further delay. I also expect a prompt written response explaining what went wrong and confirming the resolution.