7Slots Did Not Credit My ₺500 Bank Transfer Deposit

September 5, 2025 1:58 PM92

On September 4 at 13:34, I deposited ₺500 into my 7Slots account via bank transfer. Even after two full days, my balance still shows as zero and the deposited amount has not been credited to my account.

I have sent my payment receipt multiple times, but every time I contact live support, I am connected to a different agent and forced to explain the issue from the beginning again. Instead of providing a solution, they simply give me excuses and dismiss the matter. This repeated cycle is frustrating, unprofessional, and unacceptable.

This is the first time I have experienced such an issue, and it has left me feeling deceived and mistrustful of the platform.

I demand that the ₺500 deposit I made be credited to my account immediately. Customers deserve timely processing of payments and consistent support, not endless delays and excuses.

February 6 11:49 AM (5 months after complaint)

Hello, The compensation amount has been newly added to your account. Please mark the complaint as resolved and leave a high rating.

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