I am a user of the 1xBet platform with the ID number 1741343645, and I access my account through the 1xlite-59641.pro address. Although my account verification has been completed, I have been experiencing a serious problem with my money transfers for a long time, and I am not receiving any concrete solution.
On November 23, 2025, I made a withdrawal of $235 via bank transfer to my QNB Finansbank IBAN account under e-transfer number 4195367383, but this amount was never credited to my bank account. Similarly, my withdrawal on December 7, 2025, again for $235 with e-transfer number 4246020225, was not transferred to my QNB Finansbank IBAN account. In addition, the $353 transaction I made on December 30, 2025, at 19:26 was never reflected in my 1xBet account.
In total, $823 either did not reach my bank account or was not credited to my 1xBet account, and this issue has been ongoing for a long time. All of these transactions were made through my QNB Finansbank account, and they still appear as “pending” in the payment inquiry section. Despite the time that has passed, there has been no progress.
During this period, I have been deprived of my money, and I am hesitant to make new transactions because I’m afraid the same issue will happen again. I have reported the situation many times to live support and through the system. Each time I am only told that the issue is under review and that I should wait, but despite all the time that has passed, there has been no concrete result or detailed explanation.
I request that the total amount of $823 be transferred correctly and without further delay to my QNB Finansbank account or my 1xBet account, and that this recurring problem be permanently resolved.