Pending Withdrawal Transactions – Account ID 338469366 At 1win Account
I am facing an issue with multiple withdrawal transactions on my 1win account, all of which are still showing as pending despite being requested some time ago. My account ID is 338469366. The pending withdrawals via IMPS are as follows: ₹3,200 on 28 March 2026 at 05:37 PM, ₹2,000 on 28 March 2026 at 08:23 PM, ₹2,000 on 29 March 2026 at 01:47 PM, and ₹3,000 on 29 March 2026 at 08:20 PM. The withdrawals dated 28 March 2026 have already exceeded 24 hours and are still pending, which is causing me concern. After noticing this issue, I contacted your support team, and they asked me to send an email to secur***@1win.social. I sent this email on 30 March 2026 at around 7:30 AM, but as of now my withdrawals remain pending. I kindly request that all of these pending withdrawals be processed immediately and the amounts credited without any further delay. I also expect a clear update on the status of these transactions.
Hello! Your case is being reviewed at the moment. We are gathering the required details and will return shortly with a clear status and next step.
I had previously reached out to support at [email protected], and in response, I was provided with a verification link. I followed the instructions carefully and successfully completed the verification process. However, even after successful verification, I continue to receive repeated requests asking me to verify my account again. This is not a one-time occurrence — it has turned into a repetitive back-and-forth where I being sent the same verification request again without any proper review of my previous submission. This reflects a lack of proper attention to my case, as it appears my responses and completed verification are not being checked before sending generic replies. Additionally, due to this ongoing issue, all my withdrawal amounts are currently in a pending state, which is causing further inconvenience and concern. This situation is frustrating and unacceptable, as I have already complied with all the required steps and should not be asked to repeat the same process unnecessarily. I request you to properly review my account, acknowledge that my verification has already been completed, process my pending withdrawals, and stop sending repeated verification requests. This issue requires immediate attention and must be resolved without any further delay.
Hello! At the moment, your account is undergoing a standard verification process, which may take from 14 to 30 days. While this matter is ongiong, withdrawals are temporarily put on hold in according with our platform rules. Once the verification is finished, you will receive an official notification and withdrawals will be restored without restrictions. Thank you for your patience and understanding.
Hello, This response is completely unacceptable. My account has already been verified successfully, and yet I am still receiving repeated verification requests along with a blanket statement that withdrawals are on hold for 14–30 days. This clearly indicates a lack of proper handling from your side, not an issue on mine. I have already followed the verification process through the link shared by your support team, and despite completing it, my funds continue to remain in a pending state. Additionally, I have been receiving the same automated responses instead of any real resolution. There is no “ongoing verification” at this point—this is simply your system or support team repeatedly sending the same response without checking the actual status of my account. If there is anything further required from my side, I expect you to clearly specify it instead of sending repeated generic emails. I expect this issue to be resolved immediately. My withdrawals must be processed without further delay, and I require a clear update on the exact status of my account instead of generic replies. If this is not addressed promptly, I will be forced to escalate this matter further. Looking forward to a proper resolution.
Hello! We understand that the waiting time may be frustrating. Please note that the verification process can take additional time even after successfully completing the KYC form. At this stage, no further action is required from your side. Your request is being handled by our security team, and the process will be completed as soon as possible. You will receive a notification once the review is finished.
Where will I be notified?
Hello! You will receive an official email from our security team as soon as the verification process is completed. We apologize for any confusion caused.
Can you also clarify whether [email protected] is associated with you, or if it is a scam email?
Hello! We are currently clarifying the status of your account and will get back to you as soon as we have an update. At the moment, we can confirm that the email address is not affiliated with us and is not an official 1win contact. Please note that our team only responds to incoming requests and never asks for email codes, passwords, or any access credentials. All deposits and withdrawals are processed exclusively through the official website. For your safety, we strongly recommend not sharing any personal data, codes, or sensitive information with third parties.
