I am submitting this complaint regarding my 1win gaming account (ID: 328519614) because my withdrawal requests via bank transfer are repeatedly getting stuck and are not being processed within a reasonable time.
On February 5, 2026, at approximately 7:35 PM, I placed three separate withdrawal requests with a total amount of around 14,000 INR. All three withdrawals are still showing as “in process”, and no amount has been credited to my bank account. I am playing from India, and I urgently need this withdrawal.
I had asked my friends to deposit money directly into my 1win account using the deposit details provided by the platform because I borrowed this money from them. Now I am unable to repay them since my withdrawals are not being released, which has put me in a very difficult situation.
When I contact customer support and send emails, I am repeatedly asked to provide details and statements of old transactions. At the moment, I do not have access to those past records, and because of this, the issue is not progressing and my funds remain blocked.
I request that my account 328519614 be urgently reviewed, that my three pending bank transfer withdrawals placed on February 5, 2026 be processed and released, and that the total amount of approximately 14,000 INR be credited to my bank account as soon as possible. I also request clear and specific information about what is required from my side so that there are no further delays with future withdrawals.
I have a serious problem with my 1win account regarding withdrawals from my general account balance. On 21 January 2026, I requested five separate bank transfer withdrawals with a total amount of 95,000 INR. All these withdrawal requests have been showing as “pending” for more than 12 hours and no p...
I am using 1win from India under game ID 61054278, and recently requested two withdrawals that have still not been credited to my bank accounts. One withdrawal of 21,000 was requested on the 18th, and the other withdrawal of 35,000 was requested one day ago. Both are still showing as “pending” in th...
I am writing to you about an issue with my withdrawal from 1win. I requested a withdrawal to my bank account on 20 January 2026 for 25,584 INR, and the status has remained pending since then, with no credit to my bank account. After noticing that the withdrawal was stuck, I contacted 1win customer s...
I am writing regarding a withdrawal problem I am experiencing with my 1win account. On 16 January 2026, I requested a withdrawal of 1,210 INR via IMPS bank transfer from India. Although more than three days have passed, the withdrawal is still shown as “pending” in the app, and the money has not rea...
On February 4, 2026, at approximately 2:24 a.m., I submitted two withdrawal requests from my balance in the 1win Casino section on the official 1win website. The first withdrawal request was for 5,000, and the second was for 3,000, both by bank withdrawal. Since the moment I placed these requests, t...
