I made my first deposit to my 1win account, but the money has not been credited yet. On 13 January at about 2:51 a.m., I transferred 1,000 Naira via bank transfer from my Moniepoint account to 1win for my account with ID 344553883. Despite the payment leaving my bank, the balance in my 1win account has not changed. I contacted your customer support regarding this issue, but the response I received was in Korean, which I do not understand, so I could not get any clear information or solution about my missing deposit. Since this is my first deposit, I kindly request that the 1,000 Naira be credited to my 1win account linked to ID 344553883 as soon as possible and that I be given a clear explanation in a language I can understand about what happened with this transaction.
I am writing about a withdrawal problem I am experiencing with my 1win account. I am based in Nigeria, and two days ago I requested a withdrawal of ₦306,500 via bank transfer from my 1win account with ID 341012537. Since then, the withdrawal status has remained pending, and the money has not arrived...
On October 8, I deposited ₺1,005 into my 1win account using the bank transfer method. My transaction number is pmnt-**. I was told the issue would be resolved within 7 days, but 8 days have already passed, and the funds still haven’t been credited to my account. I’ve experienced similar problems be...
On September 23, 2025, at 9:04 p.m., I transferred ₺1,000 from my Ziraat Bank account to my 1win account (account name: a*). Even though two days have passed, the deposited amount has still not been credited to my balance. I contacted 1win customer support several times. They asked me to provide th...
I deposited 10,000 into my 1win account, but the money has not been received yet. They haven’t credited the amount to my game ID, and I have been continuously contacting support, but they are not doing anything. Please help me and credit my money to my game ID.
I deposited ₺10,000 into my 1win account, but even after nearly 35 hours, the funds have not been credited. I provided all the necessary transaction details, including receipts and confirmation of the transfer, yet I have not received any resolution or even a response from the platform. Despite tra...
