5
İbrahim is very satisfied with the result
Resolved

I Withdrew ₺4000 from 1win but Didn’t Receive It—Marked as Paid for 5 Days Now

İbrahim
April 06, 9:42 pm
87

I requested a ₺4000 withdrawal from 1win on April 3, 2025 at 15:29, and it’s now been 5 days—still nothing in my account. What’s worse is that the site shows it as “paid”, but there’s absolutely no trace of that money on my end.

I submitted a PDF as proof to show the money didn’t arrive, and even after doing everything they asked, I’m still waiting. There’s been no proper response or resolution, just silence. The withdrawal ID is 97732860, and I expect my full amount to be sent immediately.

1win, this is not how you treat customers. You claim the payment was processed, but I have clear proof that it hasn’t been received. Fix this issue now and send my ₺4000 without delay.

İbrahim
April 14, 11:05 pm

I requested a withdrawal of 4000 lira on the 1win betting site, but they said they make payments within 1 to 7 days. I waited for a week, then they said it was deposited into your account from the support line, but when I logged into my bank account, there was no deposit. It has been in the evaluation phase for 15 days. I am waiting for your help and support urgently, please. ID 977 328 60. I made the withdrawal on April 3, 2025, at 15:29. I shared everything in PDF format via email and the support line, but no clear notification has been conveyed yet. Urgent support.

July 28, 4:05 pm (3 months after complaint)

Hello! If your issue still persists, please contact us through our technical support chat. We will review the situation and definitely help resolve your problem. Best regards, the 1win team.

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