5
Mehmet is very satisfied with the result
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I Deposited Money to 1win 15 Days Ago and It's Missing

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Mehmet
June 08, 2025 9:30 am
52

I deposited funds into my 1win account over 15 days ago, and the money has still not been credited. Every time I reach out to support, I’m told the issue will be resolved by a new, later date—but when that date arrives, nothing changes, and I’m given yet another delay. It’s an endless loop, and the problem never gets fixed.

I have already shared proof of the transaction, yet no one has taken responsibility or delivered a clear resolution. It’s incredibly frustrating to be treated this way—especially when it comes to my own money.

I demand that 1win immediately credits my deposit to my account and stops giving users the runaround. If you can take our money instantly, you should be able to process it just as quickly. This ongoing delay is unacceptable, and if not resolved now, I will have no choice but to escalate this matter to consumer protection channels.

July 28, 2025 3:38 pm (1 month after complaint)

Hello! If your issue still persists, please contact us through our technical support chat. We will definitely look into the situation and help resolve your problem. Best regards, the 1win team.

Mehmet
Mehmet
November 05, 2025 3:49 pm

Wishing that there will be no more losses.

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