I use the 1win app on my Android phone and requested a withdrawal of 100 cedis today. Since submitting the request, the withdrawal status has remained “pending,” and the money has not been paid to me.
I contacted 1win customer support, and they told me to wait 24 hours, but I am not comfortable with this delay because I want to receive my funds without further waiting. This situation makes me feel uncertain about my balance and my ability to access my own money.
I request that my withdrawal of 100 cedis be processed and paid to me immediately. I also ask that my account be reviewed to ensure I do not experience such delays again.
I’ve been a user of 1win and made a 300 cedis withdrawal request about 2–3 days ago. The transaction shows as approved in my account, but the money has not been credited to my bank account. When I reached out to support after waiting 48 hours (as instructed), they told me to wait longer. After three...
I requested to withdraw my money from 1win over 24 hours ago, but I still have not received it in my bank account. Please assist me in resolving this issue and ensure that my withdrawal is processed without further delay.
I requested a withdrawal of Tsh 115,600 from my 1win account (ID 34296841) on 26 January 2026, but the money has not been deposited into my Airtel Money wallet. The amount was successfully deducted from my 1win balance, yet nothing has arrived on my phone up to now. After noticing the delay, I conta...
I made a withdrawal request on 1win around 01:30 AM last night. It’s now been almost 24 hours, and the money still hasn’t arrived in my account. I’m seriously frustrated because when I deposit funds, they show up instantly—but when it comes to withdrawing, I’m left waiting for days. This delay is un...
I have a serious problem with my 1win account regarding withdrawals from my general account balance. On 21 January 2026, I requested five separate bank transfer withdrawals with a total amount of 95,000 INR. All these withdrawal requests have been showing as “pending” for more than 12 hours and no p...
