On October 25, 2025, at 1:16 a.m., I requested a withdrawal of $118 USD from the 1win platform to my Enpara bank account via bank transfer. It has now been six days, yet the payment has still not arrived, even though the transaction status shows “successful” in the system.
I have used this same withdrawal method before, and that time, the transfer was completed within two hours.
I have contacted 1win customer support multiple times, but each time I was told only to “wait,” with the explanation that withdrawals may take between one and seven days. My account has no pending verification requirements, rollover obligations, or restrictions — there are no other issues that could delay this payment.
My account/transaction number is 33*5545.
I request that this issue be resolved immediately, and that my $118 USD withdrawal be transferred to my Enpara account as soon as possible. This delay has caused significant inconvenience and loss of trust.
On October 30, 2025, at 2:00 a.m., I requested a withdrawal of $1,000 USD from the 1win platform to my Enpara bank account via bank transfer. However, even after 18 hours, the status still shows “processing,” and no payment has been received in my account. I am a new user of the platform, and this ...
On September 15, 2025, I submitted a 50,000 TL withdrawal request from my 1win account (User ID: 331463*), choosing the bank transfer option to my Enpara Bank account. Even though it has now been four full days, the funds have still not been credited to my account. During this time, I contacted 1wi...
On August 7, 2025, at 18:26, I submitted a withdrawal request of ₺6,500 from my account on the 1win website to my Enpara bank account. All my account details and documents are fully verified and accurate, yet despite the time that has passed, the transaction has still not been processed. I contacte...
On October 11, 2025, at 5:15 PM, I submitted a withdrawal request of ₹1500 from my 1win account using the bank transfer method. Although 36 hours have passed and the system shows my withdrawal as “successful,” the funds have still not been credited to my bank account. This is the first time I’ve enc...
On November 12, 2025 at 21:47, I submitted a withdrawal request of $142 from my 1win account (user ID: 327380786). Although the transaction appears as “approved” in the system, even after 11 days the funds still have not been deposited into my bank account. I also provided my bank statement to prove...
