1Win VIP Manager Not Assigned
I am a long-term VIP player at 1Win and for the last 1–2 years I have still not been informed who my dedicated VIP manager is. Despite this, I have continued to play and wager a lot on your platform, expecting the level of service and bonuses that should come with VIP status. During this entire period I have repeatedly contacted your support chat to ask who my VIP manager is and how I can reach them. Each time I am told that a VIP manager will contact me, but until now no one has reached out to me and I have not received any VIP bonuses, even though I have played and deposited a significant amount over a long time. I request that a clear VIP manager be assigned to me immediately, that I am contacted directly, and that my account is reviewed so that I receive the bonuses and benefits I have missed during this period as a VIP player. 1Win id - 83107***
Hello! We understand why this situation might feel uncertain. For security and privacy reasons, we don’t share personal manager contacts in open channels. Your request is already with the relevant team, and your manager should reach out to you directly to address any questions you may have about the status benefits. We sincerely apologize for the inconvenience caused.
