I am a long-term VIP player at 1Win and for the last 1–2 years I have still not been informed who my dedicated VIP manager is. Despite this, I have continued to play and wager a lot on your platform, expecting the level of service and bonuses that should come with VIP status. During this entire period I have repeatedly contacted your support chat to ask who my VIP manager is and how I can reach them. Each time I am told that a VIP manager will contact me, but until now no one has reached out to me and I have not received any VIP bonuses, even though I have played and deposited a significant amount over a long time. I request that a clear VIP manager be assigned to me immediately, that I am contacted directly, and that my account is reviewed so that I receive the bonuses and benefits I have missed during this period as a VIP player. 1Win id - 83107***
I am a VIP member of 1Win and I am writing because my funds and agreed VIP benefits have not been handled properly. On 26 March at around 1:07 a.m., I made a deposit with the number PAYVIP-1326886, and since then a total of 5,500 has been stuck without being credited or withdrawn successfully to my ...
I am writing regarding my 1win account (ID 8907***). As a VIP member who has played on your platform for years, I am deeply disappointed with my recent withdrawal experience. Initially, I was told the process would take 48 hours, but that timeframe has passed. Then I was informed it could take 1 to ...
Two days ago, I made a deposit on 1Win, but the funds didn’t transfer to my account. Thinking it was a rare issue, I tried again today, yet the same problem persists. My account ID is 15348224. If the funds cannot be credited to my account, I demand an immediate refund. Despite being labeled as a "...
I have been a loyal 1win user for over seven years, during which I’ve made numerous deposits and withdrawals without any issues. I’ve also benefited greatly from the cash bonuses and the 1win coin system, which rewards users as they play. However, I am now experiencing a major problem with a bonus t...
