On 29 April, I requested a withdrawal of 202 USDT from my 1win account to my Ethereum (ERC20) wallet. After about an hour, the withdrawal status was changed to “Processed” and support provided me with a transaction hash (0x9c4fe54171ec026a...). However, despite continuously refreshing and checking my ERC20 wallet, my balance is still zero and no funds have been received. I contacted 1win live chat support multiple times, but they only repeat that the transaction was successful and has six confirmations. In reality, the USDT has never reached my wallet, so this explanation is not acceptable for me. From my perspective, it looks like they are either generating fake hashes or sending the funds to a different wallet instead of mine. I request that 1win immediately and correctly pays the 202 USDT to my actual ERC20 wallet and provides clear, verifiable proof of a valid transaction to my address. I expect this issue to be resolved without further delay so that I can safely receive my money.
I am writing because I am extremely disappointed with my recent withdrawal experience on 1win and I believe my $170 has effectively gone missing. On M...
I am experiencing a serious issue with cryptocurrency withdrawals on 1win, specifically involving USDT (TRC20) and TRX. Several hours ago, on the same...
I attempted to withdraw $15 in USDT (TRC20) from my 1win account on 4 May. My first withdrawal request failed instantly, and the $15 amount appeared c...
I am writing to report a serious issue with a crypto withdrawal on 1win and to request a clear resolution. On February 26, 2026, at 11:38 AM, I reques...
