1win Still Hasn’t Credited My $13 Bank Transfer Deposit

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Burak
November 27, 2025 7:07 pm
46

On November 25 and 26, 2025, I deposited a total of $13 into the 1win site via bank transfer (Havale/EFT). I entered all required information correctly, including the reference details and recipient information, but none of the deposited amounts were credited to my account.

I have the bank receipts and full transaction details. When I contacted live support, I was told that the issue would be resolved soon and that I needed to wait patiently. However, despite the time that has passed, the money still has not appeared in my account, and no concrete solution has been provided.

I request that the $13 I deposited be credited to my 1win account as soon as possible based on the bank transfer receipts, or otherwise refunded to me without any deductions.

December 08, 2025 7:09 pm (11 days after complaint)

Hello! Please add your game ID in a reply so we can verify your deposit, and also contact support by email with your transfer receipts — this will allow the specialists to check the transaction directly and update the status. We’ll clarify the details once the ID and receipts are provided.

December 11, 2025 5:35 pm
December 27, 2025 12:38 pm

Hello! Another deposit of yours has been successfully recorded — the transaction is complete. Accelerated reprocessing has been started for the latest application, updating system statuses. As soon as the payment side approves the transaction, the funds will be transferred to your balance.

January 16, 12:46 pm

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