1win PKR 2000 Easypaisa Deposit Not Credited

I made a deposit of PKR 2,000 to my 1win account through the Easypaisa mobile account on 17 February 2026 at around 6:58 a.m., but the amount has still not been credited to my game balance. The payment was successfully completed from my side, and I received the Easypaisa confirmation message. According to the confirmation from Telenor Microfinance Bank, the payment was made to “Quwat Web” with Order ID pak6217065732l9pQB and Transaction ID 46012371815 for the amount of PKR 2,000. Despite this, the deposit does not appear in my 1win app balance and I have not received any solution regarding this missing payment. I request that this transaction be checked urgently and that my PKR 2,000 be refunded back to my Easypaisa account, as the amount has been deducted from my balance but has not reached my 1win account.
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