My withdrawal has not been credited to my 1win account for over a week, and their support team has not responded to my emails or chat messages. The amount is 2661 PKR via Easypaisa payment method, dated January 5, 2025, at 10:31 AM. I have sent multiple messages, and they keep saying that an error occurred during the payment process. This is the second time this issue has happened, and I am extremely frustrated because no serious action has been taken to resolve it.
I withdrew two amounts from the 1win app—one for ₹39,000 and another for ₹6,400—on March 20, 2025, but both are still stuck and have not been processed. Every time I contact 1win customer care, they tell me the financial team will look into it and resolve the issue, but nothing has happened so far. ...
1win customer support is not responding to my complaint. I have not received the amounts in my main wallet—one on May 12, 2025, at 14:21 for ₹2000 (UTR: 513231913016) and another on May 14, 2025, at 13:45 for ₹2000 (UTR: 590486684826).
On October 25, 2025, at 18:30, I requested a withdrawal of ₺5,000 from my 1win account to my bank account. However, even after a week, the money has not been credited. The status of my withdrawal remains “in process,” with no error messages or updates. During this time, I contacted customer support ...
On September 15, 2025, I submitted a withdrawal request via bank transfer from my 1win.com account. However, even after three full days, the requested amount has not been deposited into my bank account. My account details are registered under the name Efkan K*. During this time, I contacted 1win cu...
