1Win OVO Withdrawal Pending and Funds Not Received
I am writing to complain about a withdrawal problem I am experiencing with 1Win related to my OVO account. On 14 June 2026 I requested a withdrawal of 2,750,000 IDR to my OVO wallet, but until now the money has still not been received in my OVO balance. I contacted your customer service and was informed that my appeal is still being processed, but there has been no clear outcome and the funds remain unavailable in my account. This situation is very inconvenient because I trusted the platform and expected withdrawals to be processed within a reasonable time. I kindly request that 1Win immediately pays the full withdrawal amount of 2,750,000 IDR to my OVO account without any further delay and provides clarification on why this withdrawal has been pending for so long. I expect this issue to be resolved as soon as possible.
Hello! Your transaction is still being processed by the payment system. Your funds are not lost — our specialists are carefully working on the case and doing everything possible to ensure the transaction is completed and credited as soon as possible. We understand the inconvenience caused by the waiting time and sincerely apologize for the delay. We will update you immediately once there is any change in the status.
I've been waiting for 96 hours, but there's still no clarity on my money. Why is it so difficult to withdraw my money?
