1win Withdrawal Delay to Opay Bank Account
I am writing regarding a withdrawal problem I have been experiencing with 1win. On 22 February 2026, I requested a withdrawal of 29,000 via bank transfer to my Opay bank account in Nigeria, but the money has still not been received. For the past week, I have been contacting your customer support regularly about this missing withdrawal. Each time I reach out, I am told the same thing: that the payment is “processing”, but no clear update, time frame, or solution has been provided, and the money has still not arrived in my bank account. I request that my 29,000 withdrawal be completed and credited to my Opay bank account as soon as possible, or that I be provided with a clear and verifiable explanation of where my money is and when it will be paid. I also expect a written confirmation once the issue has been fully resolved.
Hello! We acknowledge your concern and are ready to investigate the situation. Providing your game ID will allow us to conduct a full review according to our established service guidelines and respond appropriately. Thank you for your cooperation.
They have been telling me it is processing for more than a week now.
Hello! We have rechecked the details of your transaction. Unfortunately, this withdrawal was canceled by the payment system, and the funds have been automatically returned to your account. You can try the withdrawal again using the same payment system, or use other payment details that belong to you. We apologize for the delay.
