ID:35331223

1win Withdrawal Delay to Opay Bank Account

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Shuaibu
1win
March 02, 9:38 am
79

I am writing regarding a withdrawal problem I have been experiencing with 1win. On 22 February 2026, I requested a withdrawal of 29,000 via bank transfer to my Opay bank account in Nigeria, but the money has still not been received. For the past week, I have been contacting your customer support regularly about this missing withdrawal. Each time I reach out, I am told the same thing: that the payment is “processing”, but no clear update, time frame, or solution has been provided, and the money has still not arrived in my bank account. I request that my 29,000 withdrawal be completed and credited to my Opay bank account as soon as possible, or that I be provided with a clear and verifiable explanation of where my money is and when it will be paid. I also expect a written confirmation once the issue has been fully resolved.

1win-withdrawal-delay-to-opay-bank-account-1.jpg
1win Logo
1win
March 02, 12:23 pm (2 hours after complaint)

Hello! We acknowledge your concern and are ready to investigate the situation. Providing your game ID will allow us to conduct a full review according to our established service guidelines and respond appropriately. Thank you for your cooperation.

Shuaibu
Shuaibu
March 03, 2:59 pm

They have been telling me it is processing for more than a week now.

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