1win Has Held My Deposit in Review for 2 Months Without Explanation

I genuinely don’t understand what’s going on with 1win. I deposited ₺500 into my account, and for almost two months now, the status of that deposit has been stuck on “under review.” What kind of review takes this long? I haven’t made any withdrawal requests—I just made a simple deposit.

There’s been no clear explanation, no update, and no support from customer service. It feels like my money has simply been frozen without cause. And if this is happening to me, I can only imagine how many other users are also having their funds held in limbo for no reason.

1win, you need to take accountability. Release my ₺500 deposit immediately or provide a clear and honest explanation about why it’s being withheld. Holding customers’ money indefinitely without communication is not just frustrating—it’s unacceptable. I expect this issue to be resolved without further delay.