1win Did Not Credit My ₹1,828 PhonePe Deposit to My Account

Narayan

1win

March 16, 10:10 pm

211

I deposited ₹1,828 into my 1win account registered with the mobile number 94074071** on March 14, 2026, using PhonePe. However, the transaction is still showing as pending, and the amount has not been credited to my 1win account balance.

Since the money has already been debited from my side, this situation is preventing me from using the service as intended.

I contacted 1win support regarding the issue, but I was told that they could not help me, which has left my money stuck without any clear resolution.

I request that my ₹1,828 deposit made on March 14, 2026 via PhonePe be either immediately credited to my 1win account or refunded to my PhonePe account without any further delay. I also request a clear update regarding the status of this transaction.

1win

March 17, 12:55 pm (14 hours after complaint)

Hello! We sincerely apologize for the delay and any inconvenience caused. To help us investigate and resolve the issue more quickly, please reach out via our support chat and provide your transaction receipts. Once our team has the necessary details, they’ll be happy to review your case, provide you with the updates and assist you as thoroughly as possible.

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