1
Melek is completely dissatisfied with the result

1win Deposit Not Credited – Funds Missing Despite Confirmation

Melek
February 23, 3:16 pm
83

I made a deposit to 1win this morning, but the money never appeared in my account. When I contacted support, they asked for a transaction receipt, which I immediately provided. However, they kept delaying the process, claiming the time on the receipt was an issue and refusing to credit my funds.

To verify, I repeated the deposit, received a confirmation instantly, yet once again, they used the time excuse to avoid processing the transaction. The date and time are clearly recorded—so what exactly is the issue now?

It’s clear that the real mistake was trusting 1win in the first place. I demand that my deposit be credited immediately. Enough with the stalling tactics—just return my money!

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1 Supporter
Melek
April 16, 3:30 pm

It's been 20 days since I made a 500 TL transfer on the 1win casino site, but it hasn't arrived in the account. They constantly asked for either a receipt or an account statement. Everything is included in the receipt, but the money still hasn't arrived. I don't understand what this is about, I'm starting to get suspicious. I don't understand why an account statement is needed when there is a receipt.

July 28, 4:48 pm (5 months after complaint)

Hello! If your issue still persists, please contact us through our technical support chat. We will definitely look into the situation and help resolve your problem. Sincerely, the 1win team.

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