1win Deposit Deducted But Not Credited or Refunded

The money was deducted from my account a long time ago, yet all my deposits on 1win were canceled. The amount has neither been credited to my account nor refunded to me. I need my money immediately — I am in a financial crisis, and this is my hard-earned money. I trusted 1win, but this situation has left me deeply concerned. I am urgently requesting that my money be returned without any more delay.