1win Account Blocked After Withdrawal

Lindy
Lindy
1win
June 10 8:04 PM10

I am a 1win customer from South Africa and my account was blocked today right after the verification process was completed. Until the blockage, I was using my account normally and I had initiated a withdrawal of 500 from my balance. After the account was blocked, I tried to contact 1win customer support, but I have not received any response so far and I have not been given any explanation for the reason my account was blocked. At the moment, I cannot access my account or my money. I request that my account be urgently reviewed and either unblocked so that I can continue using it, or that my balance of 500 be paid out to me without further delay, along with a clear explanation of why my account was blocked after verification. My ID:366771***

June 11 1:02 PM (16 hours after complaint)

Hello! After an internal review, restrictions were placed on your account under Section 12.8 of the platform rules. The decision was made within standard security procedures, and withdrawal access is unavailable. This decision is not subject to review. If you would like additional clarification regarding this case, please continue communication with the security team.

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