5
Hlulani is very satisfied with the result
Resolved

1win.com Delays Withdrawal and Keeps Funds Pending

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Hlulani
February 02, 3:12 pm
67

I am writing regarding an issue with a withdrawal from my account on 1win.com. On January 31, I requested a withdrawal of R455 to my bank card in South Africa. Since that date, the withdrawal status has remained marked as pending, and the money has not been credited to my bank account. I contacted 1win support about this issue and was advised to email them, which I did. However, after sending the email, they stopped responding, and I have not received any clear explanation or solution. I request that 1win.com immediately process and pay my R455 withdrawal to my bank card and provide confirmation once the payment has been completed.

1wincom-delays-withdrawal-and-keeps-funds-pending-1.jpg
February 02, 5:01 pm (1 hour after complaint)
February 05, 2:33 pm

Hello! We confirm that your withdrawal request has been processed correctly and completed in accordance with the standard procedures. We understand that waiting can be inconvenient, and we appreciate your patience while the process was underway.

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