I'm a Ziraat Bank customer residing in Canada, and I'm unable to access the mobile app since I've closed my Turkish phone number. When I attempted to change my phone number through the mobile app, the NFC reading process for my Turkish ID didn't work at all. I've tried it with different devices, and it still didn't work. Despite reaching out to the bank, they haven't shown any interest in resolving this issue. I've had no trouble changing phone numbers with other banks. I urgently need access to my account. Please, your attention is requested. Being locked out of my account overseas is not only frustrating but also concerning. I hope Ziraat Bank addresses this issue promptly and provides a solution.
I traveled abroad, and when I tried to access Ziraat Online Banking, I encountered an IP issue. I scanned my ID with NFC, and entered the password sent to my phone number (since I'm abroad, if I didn’t have a postpaid plan, I wouldn't have been able to use this. The security measures are really at t...
I am experiencing a critical identity verification error when attempting to log into my Binance account through the mobile application. While I can access my account without issues from my computer, the mobile app consistently requests verification. Each time I enter my Turkish ID number, the system...
I’ve been unable to log in to my Binance account from my Android phone for about a week. Each time I try to sign in through the app, I get the following warning message: “No available login information for Binance. Please sign in another way. If you have a saved password for Binance on another devi...
As a customer of TEB Bank, I am facing an issue with the blockage of my internet banking password through mobile banking. This problem stems from my inability to remove the blockage due to a change in my phone number. I am currently pursuing postgraduate studies abroad while also working. Consequent...
I haven’t been able to access my Binance account for about two months. Since I changed my phone number, I’m no longer receiving SMS verification codes, which prevents me from logging in. I have funds in my account and urgently need to regain access. Despite sending multiple emails to Binance Custom...
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