I bought Zimmermann dress with their voluminous silhouette but the puffed sleeves felt much larger in person than they appeared online, what should I do?

You can start a return within 15 days of delivery if the puffed sleeves on your Zimmermann dress feel far more voluminous in person than imagined. The item has to be unworn, in its original state, with all tags attached.

You might get shop credit or a refund for the dress. Start the procedure by requesting a return on Zimmermann's website; they will then offer mailing directions. You will be informed should the return be approved once the dress is acquired and examined. When you return the goods, make sure you include evidence of purchase.

If none of the above solutions work, please feel free to share your experience. You can also file a complaint on our website.