I ordered a Zimmermann lace blouse but the lace is much stiffer than I expected, how can I return it?

If you want to return your Zimmermann lace blouse because it feels stiffer than expected, you have 15 days from the date of delivery to request a refund or store credit. The blouse must be unused, undamaged, with all tags intact, and in its original packaging.

You can make a return request through Zimmermann's online portal, and they will issue you a return label with free postage (if available in your area). Once the item has been inspected, you will be notified of the results.

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